Privacy Policy

This Privacy Policy describes how Vibrantnatural ("we", "us", or "our") collects, uses, and protects personal information when you visit vibrantnatural.world or contact us through our website. We are based at 32 Bay St, Southport QLD 4215, Australia.

Information We Collect

We may collect the following types of information:

• Contact details you provide through our contact form, including your name and email address.
• Messages and inquiries you submit to us.
• Technical data such as browser type, device information, and pages visited, collected through cookies and similar technologies.

How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide customer support.
• Process product inquiries and orders when applicable.
• Improve our website content and user experience.
• Comply with applicable legal obligations in Australia.

Legal Basis for Processing

We process personal data based on your consent (such as when you submit the contact form and check the consent box), our legitimate interest in operating and improving our website, and compliance with legal requirements.

Data Sharing

We do not sell personal information. We may share data with service providers who assist in website hosting, analytics, or email delivery, subject to confidentiality agreements. We may disclose information if required by law.

Data Retention

Contact form submissions are retained for up to 24 months unless a longer period is required for legal or business purposes. Analytics data is retained according to our analytics provider's standard retention periods.

Your Rights

Under the Privacy Act 1988 (Cth) and applicable Australian privacy principles, you may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at help@vibrantnatural.world or +61 431 883 720.

Data Security

We implement reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure.

International Transfers

Some service providers may process data outside Australia. Where this occurs, we take steps to ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.

Contact

For privacy-related questions, contact us at:

Vibrantnatural
32 Bay St, Southport QLD 4215, Australia
Email: help@vibrantnatural.world
Phone: +61 431 883 720